Page 13 - DIGITALTECH MEDIA - SUPER 30 HANDBOOK
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Read on to find out what Jasmine Gorimar has to          This involves continuously developing the right CX
        share about the need to prioritize and develop a        strategy  by  prioritizing  customer  needs  using

        plan  to  manage  challenges  at  work  &  life         advanced  technologies,  AI/ML,  and  automation
        effectively.                                            software.

        Top Priority of CIOs Today                              Staying Current on Innovations &

        Advanced  Cloud  Computing:  Cloud  computing  is       Trends
        gaining more value than ever as businesses shift to     I  join  professional  organizations,  participate  in

        remote  and  hybrid  work  environments.  It  has       panels,  debates  &  conferences,  and  tech  events,
        extended into every locale through specialized and
                                                                screen  social  media,  read  online  tech  news,  and
        purpose-built solutions. In 2022, we will see these
                                                                share ideas as well as prioritize learning!
        solutions transforming every business type. Robust
                                                                One is never too old or experienced to learn!
        cloud architectures are required to fulfill the needs
        of the end-users and optimize for factors like cost,  Facing Challenges Head-on

        performance, reliability, and security.                 I always believe in listening, talking, and focusing on

        Modern Data Analytics: Data analytics is essential      behavior and events, and not personalities. I believe

        to improve performance – to support businesses in       that to tackle any challenge, one needs to prioritize
        pulling critical information from massive amounts       as you cannot be everywhere. It is equally important

        of data. Data volume is growing fast and the more it    to develop a plan to work on each conflict. Finally,
        grows,  the  better  are  the  chances  of  improving   one must always build and share success stories.
        performance with increased insights.
                                                                What energizes you in your current
        Future-Facing Business: It is vital to invest time,     role?

        money,  and  resources  into  business  continuity
                                                                Impact! I am as valuable as the impact I can create
        planning (BCP) and prioritize business continuity by
                                                                directly through my transformation programs and
        focusing on IT operations and support
                                                                indirectly via leadership.
        Skilling or Finding Tech Talent: Finding new tech
                                                                Message for Fellow & Aspiring Tech
        talents, performing skills assessments, designing
                                                                Leaders
        talent strategy - creating the right culture within the
        organization to delight existing teams and attract      You must believe in yourself and your team! Prepare,
        the right potential candidates.                         listen,  question,  participate  and  challenge.  CIOs
                                                                need to prepare for continuous digital disruptions
        Intense Focus on Customer Experience: Customer
                                                                and  build  changes  as  an  ongoing  business
        experience  will  revolve  around  personalized,
                                                                capability.
        individualized,  and  authentic  service  that  allows

        businesses to scale in a way that is profitable and
        long-lasting.
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